Privacy Policy - David Dinkins Tennis Club

1. Introduction

At David Dinkins Tennis Club, accessible via daviddinkinstennisclub.com, we are committed to safeguarding the privacy and personal data of every visitor, member, and partner. We recognize the importance of your privacy and the need to handle your personal data securely and responsibly. This Privacy Policy describes how we collect, use, disclose, and protect your information, and outlines your legal rights in accordance with the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of daviddinkinstennisclub.com and related services. David Dinkins Tennis Club is the data controller for personal data collected through our website or other digital interactions unless otherwise specified.

We process personal data for various purposes, including the provision of services, tailoring experiences, marketing communications, and compliance with legal obligations.

3. Categories of Data We Process

We may collect and process the following categories of personal data:

A. Usage Data
Includes details about your browser type and version, IP address, device identifications, website interactions (including pages viewed and time spent), location data, and information on how and when you access daviddinkinstennisclub.com.

B. Account Data
Includes your full name, mailing address, email address, phone number, date of birth, and any login credentials related to member accounts.

C. Profile Data
Covers your membership history, tennis court reservations, preferences, purchase history, user behavior, and any personalized settings saved on our platform.

D. Communication Data
Includes the content of any inquiries, support requests, feedback, reviews, or other correspondence you send to us, as well as our response history with you.

E. Technical Data
Refers to the type and settings of the device you use to access our services, operating system, browser extensions, language preferences, screen resolution, and system configuration data.

F. Transaction Data
Relates to your interactions with our payment systems, including billing details, payment methods, transaction history, order confirmations, and delivery information for merchandise or event passes.

G. Preference Data
Includes your marketing communication preferences, frequency of updates, product or event interests, and your consent choices regarding cookies and data sharing.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

– Contractual Necessity: Where the processing is required to fulfill our obligations to you as a member or service user.
– Legitimate Interests: To protect and pursue our business interests without unduly infringing your rights, such as improving services or securing our website.
– Consent: For scenarios requiring your explicit approval, such as marketing communications or non-essential cookies.
– Legal Obligation: Where processing is necessary for compliance with applicable legal or regulatory obligations.

5. Your Rights

As a data subject, you have the following rights under GDPR and, where applicable, CCPA:

– Right to Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request corrections to inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your personal data where legally permissible.
– Right to Restriction: You may request limitations on how we process your data under certain circumstances.
– Right to Data Portability: You may obtain a copy of your data in a commonly used machine-readable format and transfer it to another controller.
– Right to Object: You may object to data processing carried out under legitimate interests, including profiling and direct marketing.
– Right to Not Be Subject to Automated Decision-Making: We do not conduct automated decision-making that produces legal effects without human involvement.
– Right to Opt-Out (CCPA): California residents may opt out of the sale or sharing of personal information at any time.

To exercise any of these rights, please email us at [email protected] or contact us as outlined under Section 13.

6. Security Measures

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, misuse, disclosure, alteration, and destruction. These include:

– Data encryption in transit and at rest
– Access control systems and user authentication
– Regular backups and business continuity plans
– Ongoing staff privacy training
– Routine security audits and threat assessments

7. International Data Transfers

We may transfer your personal data to jurisdictions outside your country of residence, including countries that may not provide an equivalent level of data protection as your home jurisdiction. Where required by law, we implement Standard Contractual Clauses or equivalent safeguards recognized by regulatory authorities, and ensure recipients are bound to uphold confidentiality obligations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, contractual, and accounting obligations.

– Usage Data: 26 months
– Account Data: Retained for the duration of membership and up to 3 years thereafter
– Profile and Preference Data: Up to 3 years following last interaction
– Communication Data: 2 years from last correspondence
– Transaction Data: 7 years (per tax and accounting obligations)
– Cookie Data: See our Cookie Policy below

9. Cookie Policy

Our platform uses cookies to provide users with a functional and customized website experience. Cookies we use fall into the following categories:

– Essential Cookies: Required for basic site functionality and security
– Functional Cookies: Remember user preferences and settings
– Analytics Cookies: Measure performance, track engagement, and analyze usage patterns (e.g., via Google Analytics)
– Performance Cookies: Optimize speed, resource loading, and site responsiveness

10. Cookie Management and Compliance with GDPR & CCPA

On your first visit to daviddinkinstennisclub.com, you will be presented with a cookie consent banner. You may accept or reject non-essential cookies and manage preferences at any time through our Cookie Settings link located at the bottom of every page.

We honor approved global privacy control (GPC) signals for California residents in accordance with CCPA requirements. Further, we do not sell or share personal information for monetary gain.

11. Children’s Privacy

David Dinkins Tennis Club does not knowingly collect or process personal data from children under the age of 13. If we become aware that a child has submitted personal data to us without verifiable parental consent, we will delete such information promptly. Parents or guardians who believe their child has submitted personal information may contact us directly to request its removal.

12. Policy Updates and User Notifications

We reserve the right to update this Privacy Policy to reflect legal, technical, or operational changes. Any significant changes will be communicated via prominent notices on daviddinkinstennisclub.com or directly to registered users where appropriate. We encourage you to review this policy periodically to stay informed of how we protect your data.

13. Contact

For privacy inquiries, data access requests, or to exercise your rights, please contact us at:

David Dinkins Tennis Club
Email: [email protected]
Website: https://www.daviddinkinstennisclub.com

We are fully committed to upholding the principles of transparency, accountability, and user empowerment in compliance with GDPR, CCPA, and other applicable privacy regulations. If you have concerns about how your data is handled, please reach out to us directly.